Category: Oracle Support

Oracle Support: New Format

I’ve been a little bit late on getting this written up and proofread.  If you haven’t noticed recently, Oracle Support is rolling out a new format.  The HTML option gets rid of the Flash requirement.  You can choose it on the Sign In page.

You can skip the option part and go directly to:

I am a Chrome fan on Linux, and I have always had problems with the flash version.  So far, this new version works great with my browser and OS.

It sounds like this is the way of the future:

Further enhancements to the HTML-based user interface are planned for the comming months, at which time we will transition users of the standard Flash-based interface.

You can check this article to keep up to date with these changes:

Oracle Support: The New My Oracle Support User Interface [ID 1385682.1]

The look is slightly different, but it looks like everything is there.  Here’s the old set of tabs:

Here’s the new set:

I guess I need to do a little research and figure out where the Collector is in the new version.

Other posts: