Troubleshooting Weblogic Install Problems

I have been working on trying to upgrade an instance of PeopleSoft that I have to PeopleTools 8.51.  In doing so, I had some issues with installing WebLogic.  This post describes the errors and fixes.

Invalid Java Home Error

The first problem I had was trying to get it to recognize the Java installation.  I tried both JRockit and Sun’s Java.  Neither one seemed to work:

Invalid Java Home Error Message

I finally found a thread describing that it was the space in the Java Home path that was causing the problem.  When I installed the JDK in E:\Java instead of E:\Program Files\Java, it worked.

Installer Breaking at 50%

Everytime, the installer breaks at 50% for some reason:

I found one thread that said just to use the JDK 1.6.  You can tell which version you are using with the java -version command:

Then, I found this post, that tells how to create a log file for the installation.  I ran the installer with this:

java -jar wls1033_generic.jar -log=e:\install\wlinstall.log

Installing WebLogic With the Logging Option

Here is the error message in the log file:

2011-02-04 12:22:57,190 ERROR [setPatchEnv_silent] com.bea.plateng.wizard.WizardController - Uncaught Exception
java.lang.IllegalArgumentException: Invalid product-ref! Unable to locate product=Tuxedo release=9.1.0.0
at com.bea.cie.gpr.internal.model.dao.reg.DelegateRegistryHelper.getProductMap(DelegateRegistryHelper.java:185)
at com.bea.plateng.wizard.installer.silent.tasks.PatchScriptHandlerTask.getProdInstallDirToProdSet(PatchScriptHandlerTask.java:189)
at com.bea.plateng.wizard.installer.silent.tasks.PatchScriptHandlerTask.handleBEAHome(PatchScriptHandlerTask.java:126)
at com.bea.plateng.wizard.installer.silent.tasks.PatchScriptHandlerTask.execute(PatchScriptHandlerTask.java:60)
at com.bea.plateng.wizard.silent.tasks.AbstractSilentTask.run(AbstractSilentTask.java:28)
at java.lang.Thread.run(Thread.java:662)
2011-02-04 12:22:57,190 ERROR [setPatchEnv_silent] com.bea.plateng.wizard.WizardController - Uncaught Exceptionjava.lang.IllegalArgumentException: Invalid product-ref! Unable to locate product=Tuxedo release=9.1.0.0 at com.bea.cie.gpr.internal.model.dao.reg.DelegateRegistryHelper.getProductMap(DelegateRegistryHelper.java:185) at com.bea.plateng.wizard.installer.silent.tasks.PatchScriptHandlerTask.getProdInstallDirToProdSet(PatchScriptHandlerTask.java:189) at com.bea.plateng.wizard.installer.silent.tasks.PatchScriptHandlerTask.handleBEAHome(PatchScriptHandlerTask.java:126) at com.bea.plateng.wizard.installer.silent.tasks.PatchScriptHandlerTask.execute(PatchScriptHandlerTask.java:60) at com.bea.plateng.wizard.silent.tasks.AbstractSilentTask.run(AbstractSilentTask.java:28) at java.lang.Thread.run(Thread.java:662)

So, I tried to use a new home directory:

Selecting to Use a New Bea Home

This actually worked!

WebLogic Install Complete

Just in case it helps anyone, I found another article mentioning that the problem might be a 64/32 bit issue.  The only thing is that I only saw a single “generic” version for download on e-delivery.

2 thoughts on “Troubleshooting Weblogic Install Problems

  1. I had a problem with the Weblogic installer earlier today too.. The problem turned out to be a bad install of the JDK. In my situation, the uninstaller wouldn’t work (another story), so I removed it manually by going to the registry editor and removing all references for the bad JDK. Then I ran CCleaner to clean up what I’d left dangling, if anything. Next, I reinstalled the JDK, and then ran the Weblogic installer. It installed without error, picking up the JAVA_HOME as expected this time.

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